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Frequently Asked Questions

What is your return policy?

Every product will come with a 30 day full refund, no questions asked. 

What kind of warranty will I get on your products?

All products will come with 1 year warranty with the exception of a few which have lifetime warranty.

What countries do you ship to?

We offer worldwide shipping.

I have received the wrong item, what can I do?

If you have received the wrong item please message us using the contact page or reach us on messenger and we will send you the correct item right away. 

How do I cancel my order?

If you would like to cancel your order please message us using the contact page or messenger and we will send you a refund right away. 

I ordered multiple items, why did I only receive one ?

When a customer orders multiple items we sometimes use different distribution centres to fulfill the order. For that reason certain items may be shipped separately. The other items will arrive very shortly after. 

I've entered the wrong address, can I change it?

If you've entered the wrong address please contact us as soon as possible and we will make the changes. If the item has been already shipped we suggest you contact your local post office to redirect the package to you if possible.